Privacy Policy

Last Updated: February 19, 2026

About That Stay (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.aboutthatstay.com (the “Site”), inquire about our services, book a stay, or otherwise communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. What Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide to Us

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Property details (for owners)

  • Booking details (for guests)

  • Payment confirmation information (processed via third-party providers)

  • Communication preferences

  • Any information you provide through forms, emails, phone calls, or text messages

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

This information is used for analytics, website performance, and security monitoring.

2. How We Use Personal Information

We may use your personal information to:

  • Respond to inquiries

  • Provide property management services

  • Coordinate bookings and guest communication

  • Communicate with property owners

  • Send service-related updates

  • Send marketing communications where legally permitted

  • Improve our website functionality and service offerings

  • Prevent fraud and protect our business

  • Comply with legal obligations

We do not sell personal information.

3. Marketing Communications & CASL Compliance

We may send commercial electronic messages (including email and SMS) in accordance with Canada’s Anti-Spam Legislation (CASL).

We rely on express or implied consent where permitted by law.

You may withdraw consent at any time by:

  • Clicking “unsubscribe” in email communications

  • Replying STOP or CANCEL to SMS messages

  • Contacting us directly

4. SMS Messaging & Mobile Information

If you provide your phone number to About That Stay, you consent to receive SMS text messages related to:

  • Booking confirmations

  • Guest communication

  • Service updates

  • Promotional offers

  • Business announcements

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or CANCEL. Reply HELP for assistance.

Mobile opt-in information and consent data are never shared, sold, rented, or disclosed to third parties for marketing purposes.

5. Disclosure of Personal Information

We may share personal information with trusted third-party service providers that assist in operating our business, including:

  • Booking platforms

  • Payment processors

  • Website hosting providers

  • Analytics services

  • Communication platforms

  • Professional advisors (such as accountants or legal counsel)

These service providers are required to protect personal information and may only use it for the services they provide to us.

We do not disclose personal information to third parties for independent marketing purposes.

6. Cookies & Website Analytics

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You may control cookie preferences through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

9. Access and Correction

You may request access to or correction of your personal information by contacting us. We may require verification of identity before processing such requests.

10. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

12. Contact Information

About That Stay
Email: info@aboutthatstay.com
Phone: 647-467-4795
Website: www.aboutthatstay.com